Contact Us
Got a question about a review, spotted something that needs updating, or want to suggest a casino for us to look at? This page tells you how to reach the Non Gamstop Casinos team and what we can (and can't) help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. Send us as much detail as you can — which casino, which page, and what the issue or question is — and we'll come back to you as soon as we're able to.
We're a small editorial team, so please bear with us if a reply takes a little longer during busy periods. We read every message, even if we can't always respond individually.
What we can help with
- Corrections or updates to information on any casino review, including changes to bonus terms, licensing details or game selection
- Suggestions for casinos not on GamStop that you'd like to see reviewed and added to our list of non GamStop casinos
- General questions about how we assess and rank operators
- Feedback on your own experience with a site we've featured — good or bad — which helps keep our write-ups honest and current
- Queries about our editorial approach, covered in more detail on our About Us page
What we can't help with
We're a comparison and review site, not a casino operator, so we're not able to help with account issues, deposits, withdrawals, verification or bonus disputes at any of the sites we list. Those matters need to go directly to the casino's own customer support team, whose contact details are on their site.
We also can't offer financial or legal advice. If you're concerned about your gambling or want information on managing play, our Responsible Gambling page is the right place to start, and it covers routes for support that exist outside GamStop as well.
Before you write in about a specific casino
If your message relates to one of the brands on our site, it helps to check a few things first so we can point you in the right direction:
- Read the terms attached to any welcome offer — wagering requirements, game restrictions and expiry dates are usually set by the casino, not by us
- Check whether your query is about the casino's own service (deposits, withdrawals, account verification), which sits outside what we can resolve
- Have the casino name and, if possible, a screenshot or reference number ready — this speeds up any correction we need to make on our end
Keeping our reviews accurate
Our ratings and rankings, including for operators such as Betmica, Kikibet and Betninja, are reviewed periodically, and details like bonus terms and payment options can change on the casino's side without much notice. If you spot something on our site that no longer matches what a casino actually offers, that's exactly the kind of message we want — it helps us keep the site useful for other readers checking casinos not on GamStop before they sign up.
Whatever the reason for getting in touch, we read every email that comes in. Reach us at [email protected] and we'll take it from there.